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John Reale Biography

Senior Vice President and Chief Customer Officer

John Reale is senior vice president and chief customer officer, USG Corporation. In this role, Reale is responsible for creating an outstanding experience for USG’s customers, from product marketing to customer service.

Reale joined USG in 1984 as a cost accountant and has held a variety of leadership roles in the areas of accounting, finance, sales, customer service, technology and marketing, including president, Performance Materials division, senior vice president, Marketing and Customer Experience, senior vice president, Business Excellence, chief information officer and vice president, Customer Relationship Management.

Reale holds a bachelor’s degree in business administration from Saint Bonaventure University.

Reale is active in his community, and previously served as a member of the Mayor’s Technology Council of Chicago (2005-2008), the CISCO Manufacturing Advisory Council (2014-2017) and the Rosary Catholic High School Board of Directors from 2011-2015.