Does the ambient temperature affect the flow properties or set time of the products?
Higher temperatures will typically cause faster set times and less flow time while cooler temperatures will have the opposite effect. USG recommends that material, concrete subfloor and room temperature must be between 50 °F and 95°F at the time of application and for 72 hours after installation. For temperatures above 95°F, follow the American Concrete Institute (ACI) Hot Weather Concrete guidelines to ensure proper installation.
Can I get the product top loaded with my FIBEROCK and DUROCK? Where do you stock the product?
How soon can I install a floor covering or coating over your product?
How much water do I use per 50 lb. bag of self-leveling underlayment?
What kind of coverage do you get from each type of self-leveling underlayment product?
What are approved substrates for the DUROCK products?
Will your products crack?
What kind of drill/mixer and paddle/blade should I use to barrel mix the self-leveling underlayment product?
How thick can the product be poured in a single lift? Can I pour deeper using pea gravel?
What is the maximum RH requirement for installing DUROCK self-leveling underlayments over concrete slabs?
How long do I have to wait between lifts and how do I prime between lifts?
How soon can trade traffic resume?
Can I pump the product and if so, with what pumps?
Isn’t fly ash bad for concrete and isn’t it a potential hazardous product?
What adhesives work with your products? Do you have the manufacturers’ approval?
How long do I mix the self-leveling underlayment products
Which product would be considered “low-prep”?
When do I use the gypsum-based products and when do I use the cements?
What length hose should I use when pumping?
Is shot blasting required?
What size bags are your products available and how many bags per pallet?
What is LEVELROCK® and how do I become an approved applicator?
Can DUROCK Fast Finish be used over cutback adhesive?
What is the recycled content of EcoCap™?
What warranty do your products carry?
What is the shelf life of your products?
What is the tensile strength requirement of the concrete to pour this product?
What are the (approximate) compressive strengths of your products?
Can the DUROCK self-leveling underlayment products be feather edged?
Which ICRI concrete surface profile do you recommend?
Does your product have gypsum in them?
USG is a gypsum company. What do you know about cement?
What are the MVER tolerances in the concrete substrate when using your products?
After applying a self-leveling underlayment, when can I put down the final floor covering?
Can the DUROCK self-leveling underlayment products be used as a wear surface?
What moisture mitigation system is recommended to be used with DUROCK self-leveling underlayment products?
Why are the CO2 emissions lower when producing EcoCap™?
Do I need to put down a sealer before the floor covering goes down?