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COVID-19: Our Updates and Response
From Our CEO
May 13, 2020
To our valued customers,
Thank you for your continued trust and partnership during this unprecedented time. We continue working hard to be your preferred building materials supplier and meet our commitments to you.
As businesses across North America prepare to resume operations, we are taking actions to keep our employees and our customers safe. USG developed guidance for our sales teams to prepare to resume in-person customer visits.
We are following state and local guidelines, and, in general, we are asking our teams not to resume in-person visits until we gain confidence that the virus’ spread is further controlled. When our teams do resume in-person meetings, we will take numerous safety precautions to protect all of us, including daily health assessments, social distancing, and enhanced hygiene practices.
Our sales teams will continue to be creative in how we work with our customers, including connecting virtually and using digital tools as needed to collaborate. We also know that some of our customers have requested for us to continue serving them from afar, as they have their own policies to protect their people.
We are fortunate to have experienced very few interruptions to our operations. This is due in large part to the safety measures we have implemented at all of our locations. Should a disruption to our operations occur, we will communicate directly with impacted customers as needed.
Thank you for trusting us with your business and for your role as part of the essential construction industry. If you have any questions, please feel free to reach out to your USG sales representative.
Chris Griffin
President and CEO
USG Corporation
For Our Customers
For Our Customers
We are here to support you with online tools, resources and learning opportunities as many of us adapt to our changing circumstances. USG’s new E-University can help you brush up on product training or expand your knowledge with in-depth continuing education units.
Remote Education
Discover our online library of AIA accredited, virtual continuing education courses. CEU topics range from acoustics in architecture to carbon emissions in the building space.
Product Training
We've recently developed and launched these courses for you to take advantage of while working remotely. Training topics for our wallboard and ceiling portfolios include product overviews, performance attributes, and more.
Online Resources
Online Resources
Designed with architects and contractors in mind, USG Design Studio provides a variety of tools and resources. Whether it be design details drawings for architectural plans or comparison tools to help specify the desired USG product, all your design and planning needs can be found here.
Design Studio for Architects
Our premier design tool enables our architects the ability to access a wide range of architectural design resources, including wall, floor-ceiling, & roof-ceiling assemblies, shaft wall limiting heights and spans, CAD and Revit libraries for design drawings, and more.
Design Studio for Contractors
We offer a catalog of features designed to provide our contractors with a best-in-class experience. From the Ceilings Comparison Tool to the Sheetrock® Wallboard and Ceilings Materials estimators, USG Design Studio gives you the tools necessary for a successful project.
Sustaining the country’s construction activities has been deemed critically important in cities and states across the country, and we’re working to support critical infrastructure in our communities.
- Construction Dive provides a daily news and resource tracker that follows breaking news regarding COVID-19 as it pertains to the construction industry
- The Construction Index offers an official guide to social distancing on the jobsite for the work that can’t be done from home
- Construct Connect's blog tags their COVID-19 content, including daily updates on how the virus is impacting the industry
We’re always here to support you and your business—if you need to contact your USG sales rep or you’re unsure of who your sales rep is, you can locate them here. If you need technical assistance, please contact USG4YOU by phone or email.
phone: 800.USG.4YOU (874.4968)
email: USG4YOU-technicalsupport@usg.com